IT Consulting
On-Site & Remote Technical Support
Clients who choose a retainer enjoy the benefit of:
- 1 hour average telephone response
- 4 hour average on-site response
- Primary technician assigned to your company
- Reduced labor rates
- No travel fees
- Loaner equipment and hot swap spares
- A friendly resource for information
- On-site rent-a-tech available
- 7x24 coverage available
- Peace of mind
Professional Services
TCG's experience, technical skills and business knowledge are a valuable asset to our customers. We not only understand technology, we also understand business. Your business benefits from our years of working with all types of technology and all types of companies.
Dedicated Primary Tech
When you come on board with TCG, we assign a primary technician to your company. As the relationship develops, your primary technician gains a detailed understanding of your IT infrastructure and its impact on your business. When malfunctions occur, your primary technician knows how to return your company to 100% efficiency quickly.
IT Consulting
In addition to all of the specific technology services TCG offers, we offer general consulting to advise you on any technology need. Here are just a few examples of things we can help you with:
- Reviewing your cabling layout
- Defining your technology plan for the coming five years
- Establishing IT policies to protect and grow the company
Whatever your need, our expert resources can help.
Onsite & Remote Technical Support
TCG can come to you whenever you need us. In many situations we can help you in minutes using remote access, so you or your equipment never have to leave your building.